Resume

Education:
Western Governors University – Bachelor of Science
Major: Information Technology Emphasis: Network Administration

Employment Experience:
University of Wisconsin-Platteville, Platteville, WI – 07/08 – current
Media Technology Services: Videoconferencing Coordinator
Schedule, provide support, and manage technology for distance education facilities. Administer, upgrade and manage Mediasite server and recorders. Hire, train, and provide supervision for student technicians. Provide training for faculty, staff, and students on use of technology enhanced classrooms, best practices for synchronous and asynchronous videoconferencing and lecture capture, Smartboards, basic video editing and encoding (iMovie), screencasting (Camtasia, Screenflow, and SnagIt), and podcasting (Zoom H4, Audacity, ProfCast, iTunes). Encode video for distribution on CD, DVD, LMS and streaming video. Make recommendations for purchase of media, videoconferencing and computing equipment.

Driftless, LLC – 04/08 – current
Co-Owner
Provide internet and new media services to area businesses including website design, website hosting, technology consulting, streaming video and ad design. Manage and administer company web server. Install and manage variety of web applications including Wordpress, phpBB, and Kaltura Community Edition. Recommend and install advanced internet solutions including shopping cart and SSL security certificates. Handle company budget, invoicing, and bookkeeping.

Winona State University, Winona, MN – 06/06 – 06/08
Darrell Krueger Library: Library Technician Evening Supervisor
Provide evening and weekend supervision of student assistants. Provide excellent public services for locating materials, basic reference questions, troubleshooting equipment problems, and overseeing library procedures and policies. Provide support in Access Services, including circulation, record management, interlibrary loan, reserves, and security and gate violations. Provide advanced troubleshooting for patron problems in MS Office, OS X and Windows XP, image scanning, and video projects. Edit ALEPH backend files and management to customize ILS operation for local needs. Setup and process automated overdue notices and penalties. Assist with inventory. Deployed linux server and installed and maintain the open source projects LibStats and Meeting Room Booking System.

Lee Enterprises, La Crosse, WI – 03/05 – 06/06
River Valley Newspaper Group: Prepress Team Member
Paginate classifieds for all RNVG publications using cText software. Process incoming digital pages from satellite offices. Process and tone images for printing. Troubleshoot evening computer problems. Troubleshoot problems with the digital workflow software and systems. Troubleshoot problems with digital ads and pages. Work with Editorial and Press departments to meet required deadlines and maintain quality.

Wal-Mart, Onalaska, WI – 06/04 – 04/05
Wal-Mart: Connection Center Sales Associate
Provide excellent customer service. Determine the best wireless phone and plan for each customer. Troubleshoot customer phone problems. Explain satellite radio to customers and what is needed to use it.

University of Wisconsin-Platteville, Platteville, WI – 02/02 – 05/04
UW-Platteville Television Services: Production Assistant
Understand and operate DVCAM and 3/4” video equipment. Provide hardware and software support and maintain Macintosh computers and digital video equipment in Hempel Collaboratory . Educate and support students working in Hempel Collaboratory . Understand and operate Distance Education classrooms. Troubleshoot Final Cut Pro editing stations.

UW-Platteville Television Services: Equipment Coordinator
Check in and out audio and visual equipment. Clean and maintain classroom audio and visual equipment. Understand and operate the OES Expert software program.

Queen Bee Radio, Inc, Platteville, WI – 08/02 – 05/04
WPVL AM 1590 FM 107.1: Production Assistant
Engineer on-air sporting events. Fill in on-air shifts as needed.

Computer Experience
Certifications: Microsoft Certified Professional (70-290, 70-291), Security+, Project+, iNet+

Operating Systems: Mac OS 7 through X 10.6, Windows 98 through Windows 7, Debian and CentOS Linux

Software: Microsoft Office, Apple iWork, Apple iApps, Adobe Photoshop, Illustrator, InDesign, Acrobat, Dreamweaver, Premiere, Connect and Flash Encoder, Audacity, MPEG Streamclip, Sonic Foundry Mediasite, ExLibris ALEPH ILS, Camtasia, SnagIt, ProfCast, Web Host Manager and cPanel,

Conferences and Groups
UW-Platteville Academic Staff Senate 2010
Mediasite User Conference: UNLEASH 2009 – Speaker
Consumer Electronics Show 2009, 2010
Higher Ed Tech Summit at CES 2010
Consortium of MnPALS Libraries User Group Meeting – Fall 2006, Spring and Fall 2007, Spring 2008

Volunteer Experience
WSUP 91 FM 06/01 – 05/04
Production Staff Member – 01/04 – 05/04

Program Director – 01/03 – 12/03
Maintain direct supervision of Assistant Program Director, News Director, Sports Director, Music Director, and Production Director. Oversee volunteer staff of approximately 60 students. Produce daily program logs. Update on-air music in conjunction with Music Director. Maintain quality control for station’s on-air image. Served as Interim Chief Announcer. Received the Paul Gauger service award.

Music Director – 01/02 – 12/02
Supervise Music Department. Preview and route all incoming music. Maintain Music Library filing system. Develop weekly playlists for trade publications. Maintain regular contact with music distributors.

Music Staff Member – 06/01 – 12/01

Updated 4/2010